Leave No Sandwich Behind

Cousins Subs

Believing in Better

Even if you offer the tastiest, fresh-to-go eats around, nobody has an appetite for confusion when ordering online. That was the story for Cousins Subs, and the analytics said it all: 7 out of 8 carts were being abandoned.
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So we beefed up the online guest experience to ease their hunger (and ordering) pains. With a more dynamic front end, streamlined ordering process, and a more intuitive visual priority, customers can do more on one page with fewer clicks. And stomach growls.
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YoY online order increase
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Average ticket increase

Recipe for Success

Smarter thinking plus the skills to put it all into practice has been a winning combo for both Cousins Subs and Disrupt, garnering the agency two silvers in the prestigious W3 Awards.
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Awards

2x W3 Silver Award

w3 award silver